Service We Provide

We are here to help you with all your repairs and robotic vacuum issues.

  • Free Diagnostics
  • No Hidden Cost
Warranty Repair Services

Warranty repair service can be provided depending on the main parts of a product and commencing from start of the warranty period if the main parts suffer performance failures.

You can request Warranty Repair Service where:

  • The product must not been subjected to abnormal or unauthorised used, as intended by the manufacturer during the warranty period.
  • No unauthorised disassembling, modification or installation has been performed on the product or a component.
  • Valid proof-of-purchase, receipt or order number is provided.

Warranty Repair Service will not be provided where:

  • Damage caused by unauthorised modification or disassembly not in accordance with the official instructions of manuals.
  • Damage caused by improper installation, incorrect use or operation not in accordance with the official instructions or manuals.
  • Damage caused by unauthorised repair.
  • Damage caused by unauthorised circuit modification and mismatch or misuse of the battery or charger.
  • Damage caused by reliability or compatibility issues when using unauthenticated third-party parts.
  • Damage caused by operating the unit with a defective battery.
  • Product labels, serial numbers, waterproof marks, etc. show signs of tempering or alteration.

Locate Us

Address No. 2 Jurong East Street 21 IMM Building #03-178
Operating Hours 1030 – 1730 (Mon – Fri)
  0900 – 1200 (Sat)
  We are close on Sundays and Public Holidays
Contact +65 91383300

Service We Provide

We are here to help you with all your repairs and robotic vacuum issues.

  • Free Diagnostics
  • No Hidden Cost
Warranty Repair Services

Warranty repair service can be provided depending on the main parts of a product and commencing from start of the warranty period if the main parts suffer performance failures.

You can request Warranty Repair Service where:

  • The product must not been subjected to abnormal or unauthorised used, as intended by the manufacturer during the warranty period.
  • No unauthorised disassembling, modification or installation has been performed on the product or a component.
  • Valid proof-of-purchase, receipt or order number is provided.

Warranty Repair Service will not be provided where:

  • Damage caused by unauthorised modification or disassembly not in accordance with the official instructions of manuals.
  • Damage caused by improper installation, incorrect use or operation not in accordance with the official instructions or manuals.
  • Damage caused by unauthorised repair.
  • Damage caused by unauthorised circuit modification and mismatch or misuse of the battery or charger.
  • Damage caused by reliability or compatibility issues when using unauthenticated third-party parts.
  • Damage caused by operating the unit with a defective battery.
  • Product labels, serial numbers, waterproof marks, etc. show signs of tempering or alteration.

Locate Us

Address No. 2 Jurong East Street 21 IMM Building #05-26F
Operating Hours 1030 – 1730 (Mon – Fri)
0900 – 1200 (Sat)
We are close on Sundays and Public Holidays
Contact +65 91383300